PENDLR and Lievens Bikes: Building creative mobility solutions together
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PENDLR NewsCollaboration

PENDLR and Lievens Bikes: Building creative mobility solutions together

For the Day of Creativity, we paid a visit to Bas from Lievens Bikes. At PENDLR, we were curious about the story behind his workshop, where he builds custom bikes tailored to individual needs. How It All Started His love for tinkering began in his youth in Rosmalen. Together with his identical twin brother, he used to fix up mopeds. “We were fifteen and loved nothing more. That fiddling around, improving things with care—that’s just in me.” When he moved to Utrecht for his studies, he had to stop working on mopeds, as hauling one up the stairs to his student room wasn’t really practical. “So I bought a few old racing bikes, hung a bike hoist in my student room, and started working on bikes there. It went so well that I eventually sold half my furniture and turned my room into a mini workshop.” “So I bought a few old racing bikes, hung a bike hoist in my student room, and started working on bikes there.” From Marketing to Wrenches What started as a hobby gradually grew. First through coworkers at his side job at the city theatre, who found out he was repairing and selling bikes. Later, after graduating and working a marketing job at a hospitality wholesaler, he couldn’t quite let go of his passion. “I was earning well, but I still wanted to keep tinkering,” Bas shares. “So I rented an anti-squat property and spent one day a week working on bikes, usually on the weekends.” Eventually, he started getting bold, Bas laughs: “I’d walk into thrift stores and buy up lots of old bikes to fix and sell.” His love for craftsmanship continued to grow, and Bas eventually scaled back his marketing job to four days a week, dedicating one full day to working on bikes. That proved to be a turning point: he registered with the Chamber of Commerce and set up shop at his current location, Vechtclub XL—a creative hub in Utrecht where entrepreneurs support each other. “At some point, I realized: I can actually make a living doing this,” Bas says. “That’s when I made the leap and went all in.” Custom Bikes as an Extension of Identity The love for creativity and custom work started young, but there was another inspiration behind building custom bikes: “I was hugely inspired by that show about OCC Choppers—you know, the guys who built custom motorcycles. I thought: why don’t we do this in the cycling world? You can make a bike just as unique and cool.” “A bike isn’t just a product. It’s an extension of your identity. And that should be visible.” Today, Bas builds bikes entirely based on the customer’s wishes. “From the color to the components—anything’s possible. I love involving people in the process. We grab a coffee, I hear their story, and together we come up with a plan. It works—people love it when their bike becomes a reflection of who they are.” His most unique project? “That was a fixed gear bike with a fully custom paint job. The client had made a kind of childlike drawing in Paint of how he wanted the frame to look. I hired the best paint shop in the country to turn that sketch into a real design—complete with the Lievens logo. I had to modify the frame to allow for a belt drive. That guy’s a GP and now owns three custom bikes from me,” Bas laughs. The City Is Changing—And So Is the Bike Bas sees a clear trend in how people view bicycles. “Bikes are no longer just functional. People want a bike that suits them—it’s become a lifestyle product.” He also sees big changes in urban mobility. “In Utrecht, more and more people are leaving their cars behind. The city is getting congested. Especially downtown, it’s faster to get around by bike.” Bas sees this trend not only among individuals, but also in the business world. “I’m selling more and more Bullitt cargo bikes to contractors and entrepreneurs. They park outside the city and ride in with an electric cargo bike full of tools or products. Perfect.” Delivery services are also catching on. “There are guys who deliver coffee and come to me for a Bullitt. For them, it’s the best way to work efficiently in the city.” Working Together Based on Shared Values To build his bikes, Bas uses high-quality components—and that’s where PENDLR comes in. “I heard about you through another shop. PENDLR is a great supplier,” Bas says. “The prices are fair, delivery is fast—which is crucial for a small business like mine—and the product range is broad and well-organized.” He especially likes the workshop packaging from brands like KMC. “It’s well-priced, not over-packaged, and more eco-friendly. That matches how I want to work.” What he appreciates most is that PENDLR seems to share the same core values: solution-oriented, practical, and service-minded. “You have to surround yourself with people who fit your way of working. That goes for customers, but just as much for suppliers. That’s how you grow together.” “We share the same core values: service-focused, no nonsense, just get things done.” Building More Than Just Bikes Bas’s ambitions go beyond custom bikes. “I want to grow my brand, Lievens. But also: train people. Especially people with a distance to the labor market—teach them the craft, build something together.” He also dreams of having his own building in Utrecht. “A place where people come not just for bikes, but also to connect. A community spot where people enjoy dropping by.” And his own dream bike? Bas chuckles. “I’ve built at least ten dream bikes for myself,” he says with a wink. “But they never stay mine for long—eventually, they end up in the shop and then someone falls in love with one and buys it.” So his dream bike keeps changing—both in form and owner. But he doesn’t seem to mind one bit: as long as he can keep building his dream—and his bikes.

May 27, 2025

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Bram van Duinen

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5 min. reading time

Partners in micromobility | PENDLR and Schwalbe: How Schwalbe gives old tires a second life
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CollaborationSustainability

Partners in micromobility | PENDLR and Schwalbe: How Schwalbe gives old tires a second life

Today is Recycling Day! To mark this special occasion, we visited Schwalbe to learn more about their pioneering recycling program for both inner and outer bicycle tires. Schwalbe, a partner of PENDLR, has been working for years to make its production process more sustainable and to close the material loop. We spoke with Maiko Bakker and Elisa Treling about Schwalbe’s ambitions and the challenges they face along the way. Sustainability as a Core Value "We have always been a manufacturer of bicycle tires, nothing more, nothing less," says Maiko. "Since we don’t have a large investment company behind us and focus solely on bicycle tires, we can truly be pioneers in sustainability." The first steps towards recycling were taken as early as the year 2000. "That was when we first started exploring what we could do with the waste streams of bicycle tires. Since a bicycle tire is made of many materials and naturally wears down with use, the remaining material is less pure. This makes reuse more challenging." Innovative Recycling Solutions The first recycling attempts involved compressing tires into rubber mats, like those used in bike workshops and gyms. "That was a great first step, but it was still just ‘downcycling.’ We wanted to go further." In 2010, Schwalbe introduced a key innovation: a puncture protection layer made from recycled latex. "At that time, we were not yet able to use high-quality recycled rubber for the tread, but we could use it for the puncture protection layer. Today, this layer—one-third of which is made from recycled latex—is found in our most popular tires, such as the Marathon and Energizer Plus." The Major Breakthrough: Recycling Inner Tubes A major breakthrough came in 2015 with the recycling of inner tubes. "Inner tubes are ideal for recycling because they are made entirely of butyl rubber," Maiko explains. "We remove the valves, which can be fully reused, and the rubber is devulcanized so that we can create new inner tubes." The process starts at bicycle shops and dealers. "Dealers collect the inner tubes and can send them to us free of charge—we cover the shipping costs," says Elisa. "All the inner tubes are then stored in large containers in Germany before being shipped back to Indonesia for recycling." The program grew rapidly. "In the Netherlands alone, we now recycle about 400,000 inner tubes per year! What I personally find amazing is how skeptical dealers were in the beginning. ‘I’ll just throw them away,’ we often heard. But now, nearly 1,300 dealers actively send in tubes. If our recycling portal goes down, our inbox floods with messages," Maiko laughs. The Benelux is not the only region where Schwalbe runs this program. "We are active all across Europe, as well as in the US and the UK, and we are constantly looking for opportunities to expand." Outer Tires: The Biggest Challenge Recycling outer tires turned out to be an even bigger challenge. "An outer tire consists of multiple materials, including rubber, steel, and chemical additives. You can’t recycle something that is made up of so many different components," Maiko explains. "That’s why we partnered with Pyrum Innovations. Together, we developed a process in which outer tires are shredded and the raw materials are separated again." Once collected, the outer tires undergo a process that recovers gas, oil, textiles, steel, and Carbon Black. Carbon Black is then used in the production of the Green Marathon, which is made from 100% Fair Rubber, 99% free of harmful substances, and consists of 80% recycled and renewable materials. In Germany, the recycling of outer tires has already been a great success, and we hope to introduce it in the Netherlands in the coming years. From Recycling to Conscious Material Choices Beyond recycling, Schwalbe is also critically assessing the origins of its raw materials. "For coffee and chocolate, Fairtrade certification has been around for years, but for rubber, it didn’t really exist. There was a small organization called Fair Rubber, but only a few small players were involved. We decided to join Fair Rubber, and now we pay producers 150% of the global market price—provided they meet fair production standards. Today, 70% of our production carries the Fair Trade label, and our goal is to reach 100% by 2030." A Taste for More Schwalbe is committed to embedding sustainability even further into the cycling industry. "The strongest part of our story is that this is not just a marketing gimmick. Every sustainable product we introduce has the same price as its predecessor. We only sell the sustainable version. We want recycling and sustainability to become the norm, not the exception." "It should be as natural as collecting and returning glass bottles or batteries." With millions of tires already recycled and a growing international network of sustainable dealers, Schwalbe is proving that a circular economy in the cycling industry is possible. "We’re only at the beginning of what’s possible, and we are determined to push even further." Working Together for a Sustainable Future Schwalbe’s innovative recycling programs demonstrate that true sustainability is achievable in the cycling industry. By continuously investing in circular solutions, they prove that sustainability does not have to come at the cost of quality or affordability. At PENDLR, we share the same vision: a cycling world where reuse and recycling are the standard. That’s why we’re proud to partner with Schwalbe. Together, we are making daily mobility more flexible, efficient, and green!

Mar 17, 2025

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Bram van Duinen

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5 min. reading time

Visiting Madame VĂŠlo: How a passion for cycling grew into a successful business
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CollaborationLivable cities

Visiting Madame VĂŠlo: How a passion for cycling grew into a successful business

On March 8, 2025, it was International Women's Day—the perfect moment to highlight a female entrepreneur. And who better than Sylvie from Madame Vélo? The name says it all: Sylvie has been passionately working on bicycles for 25 years. Where It All Began Her journey in the bicycle industry started in 2000 when her then-boyfriend opened a moped shop. Sylvie joined the project, on the condition that bicycles would also be sold and maintained. “It was the golden age for mopeds, but I felt their popularity would decline.” After gaining the necessary training and experience, Sylvie became a fully qualified bicycle mechanic. Four years ago, she opened her own shop: Madame Vélo, located on Gentpoortstraat in Bruges. "The name, of course, comes from French, but in the Bruges dialect, these words are also commonly used. By now, people simply call me Madame Vélo, and I love it!" A Complete Range for Every Cyclist At Madame Vélo, the focus is entirely on electric bikes, speed pedelecs, and electric folding bikes. She has deliberately removed traditional city bikes without electric assistance from her assortment. The collection of accessories is carefully curated and perfectly matches the bicycles available in the shop. “Locks and panniers are the most important additional purchases, and I’ve noticed a significant increase in demand for helmets. Awareness around this is growing rapidly!” Developments in Micromobility Sylvie sees the bicycle industry evolving but also recognizes significant challenges. She believes there is work to be done both in terms of regulations and technology. "A lot still needs to change at the government level. Take speed pedelecs, for example: they simply don’t have a proper place in traffic. They don’t fit on the bike path, but they also don’t belong on the roadway. Yet, hardly anyone is thinking about this, even in new developments." According to Sylvie, this creates a dangerous and illogical situation. “How does it make sense that speed pedelecs have to share the road with pedestrians, children on bikes, scooters, and cargo bikes? There is an urgent need for better infrastructure and clear regulations.” Besides challenges in traffic infrastructure, Sylvie also sees opportunities within the bicycle industry itself, particularly in battery technology. "The bicycle industry has already made huge strides, but batteries can and must continue to evolve. A bike battery has to endure a lot: it needs to be as compact and stylish as possible to match the bike, but this often comes at the cost of performance and durability." Still, she is optimistic about the future. "I expect breakthroughs in this area in the coming years. There is still a lot of potential in battery technology, and it could have a major impact on the bicycle sector." The Strength of Madame Vélo In an era where large chains and online shops are expanding, personal service is becoming increasingly important. This is where Sylvie truly stands out. "I know every customer and understand exactly what they need. Whether they call or walk in, they always get me on the line or face-to-face. I sell the bikes myself, repair them myself, and personally answer all their questions." This direct, trustworthy approach ensures that customers always know what to expect. It also allows her shop to provide that extra level of service. "That is becoming increasingly rare in all sectors nowadays. But a bicycle is a product that requires intensive service. You also need to be able to solve any issues from the manufacturer. That’s why I know every product in my store inside and out." A Source of Inspiration At home, Sylvie has clearly passed on her passion for a hands-on profession. Her eldest daughter will start higher education next year and, like her mother, does not want a desk job. “She wants a career where people think: wow, a woman doing that?!” This makes Sylvie a source of inspiration for her daughter and for other women who want to stand out in traditionally male-dominated professions. Finally, Sylvie shares a golden tip for bicycle mechanics: “I recently got a brake bedding machine, and it’s truly worth its weight in gold. Once you have one, you can’t live without it!” PENDLR: the partner in micromobility At PENDLR, we share the vision of Syl from Madame Vélo: personal service and a passion for quality are key. As an entrepreneur, Syl knows better than anyone how important it is to constantly innovate and respond to her customers' wishes. Would you like to take your passion for bicycles and customer-oriented service to the next level? Or would you like to buy a brakeman yourself? Become a customer at PENDLR and discover how we can support your business with more than 23,000 products, 160 top brands and reliable service.

Mar 9, 2025

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Bram van Duinen

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4 min. reading time

Store Design at Salland2wielers: A fresh new look
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CollaborationPENDLR News

Store Design at Salland2wielers: A fresh new look

In addition to products and knowledge, at PENDLR we also support you with services. Store design is one of those services that can help boost your sales. Some time ago, PENDLR assisted with the redesign of the Salland2wielers store in Dalfsen. We visited Jerry and Marcel, the store owners, to hear how they and their customers are experiencing the new setup. A sense of space and clarity A more spacious layout, where all products are strategically placed along the walls so that customers can easily explore the store — according to Jerry and Marcel, that’s the biggest change compared to the previous setup. Previously, handlebars dominated the store interior, creating a cramped feeling. “Now the store radiates a sense of space and clarity, without the floor space having changed.” Increased appeal Jerry and Marcel recognize the valuable role PENDLR played in the store design process and appreciate how we were able to take the pressure off their shoulders. By trusting PENDLR’s expertise, they can continue to focus on their core business, knowing the perfect assortment is displayed in their store. PENDLR’s experts carefully selected the ideal accessories and parts that now hang on the slatwalls. Jerry emphasizes the importance of quality over quantity, working with models and brands they fully believe in. The new store layout has not only improved the store’s aesthetics but also increased its appeal. Bags, in particular, remain the biggest draw. “I’d say we sell a bag with around 70% of all bikes, and since the new presentation of the bags, we’ve definitely seen an increase in sales.” “Our relationship with PENDLR and Kruitbosch goes back 25 years. And I’ve been doing business with Kruitbosch for 35 years. If something works well, there’s no reason to look elsewhere. So it was only natural for us to turn to you as well. Kruitbosch really helped us think about which products should be placed where in the store.” Enhanced store experience The redesign of the Salland2wielers store has brought about a significant change in the shopping experience, both for the owners and their customers. With a more spacious layout and strategic product placement, the store now offers a feeling of openness and clarity, making it more attractive to visitors. The collaboration with PENDLR has resulted in the successful implementation of this new store concept, with quality and expertise at its core. Interested? Let us know! Would you like a modern upgrade for your store and product range as well? Click the link below and let us know — we’ll get in touch with you as soon as possible!

Oct 22, 2024

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Bram van Duinen

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3 min. reading time

Professional workplace design at Bike Totaal Ton Koning
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CollaborationPENDLR News

Professional workplace design at Bike Totaal Ton Koning

Recently, PENDLR took care of the refurbishment of Bike Totaal Ton Koning's workshop. We spoke to Jan Bond, the owner, to hear how he, the staff and his customers like the new set-up. A neater and more efficient workplace According to Jan Bond, the biggest change was that the workplace is now much neater and more organised. Previously, the workplace was an open space without walls, which meant everyone could see all the bikes and materials mixed up. Now there is a clear separation, so customers only see the part where work is actually done on bikes. This creates more peace and space, and it leaves a much more professional impression on customers. Smooth cooperation with PENDLR ‘We have been working with Kruitbosch for 30 years, so it was natural that we would approach them for this redesign,’ says Jan. ‘The cooperation went very smoothly. We already had some ideas of our own and together with Roeland from PENDLR we were able to develop them into a practical and efficient layout.’ Improved functionality and efficiency One of the main improvements was the introduction of new, organised cabinets. ‘The old cabinets were over 25 years old and not very practical. Now we have cabinets with layouts in the drawers, which contributes to neatness and clarity,’ says Jan. In addition, the redesign has led to a more efficient working environment. ‘We now work closer together, which at first took getting used to, but now it ensures that we can help each other more easily and quickly. There is less walking through the workplace and everyone can work from their own workstations. This all contributes to efficiency.’ Positive customer reactions Customers respond positively to the new workplace. ‘Many customers even startle a little when they enter the workplace and say, ‘Did I accidentally walk into the shop?’’ laughs Jan. ‘The reactions are very positive, people notice that it is more spacious and tidy. The space hasn't changed, but the new layout makes it seem more spacious.’ An inspiring example for the future Jan is very satisfied with the cooperation and the final result. ‘I would definitely recommend PENDLR's services to other dealers. The process went smoothly and the result is above expectations.’ The workplace layout at Ton Koning is therefore a shining example of what can be achieved with dedication, expertise and a shared vision. We look forward to many more years of successful collaborations and innovative projects that transform workplaces. Would you also like to have your workplace redesigned by PENDLR? Then get in touch with us!

Jul 30, 2024

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Bram van Duinen

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3 min. reading time

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