Jul 30, 2024
•Bram van Duinen•3 min. reading timeRecently, PENDLR took care of the refurbishment of Bike Totaal Ton Koning's workshop. We spoke to Jan Bond, the owner, to hear how he, the staff and his customers like the new set-up.
According to Jan Bond, the biggest change was that the workplace is now much neater and more organised. Previously, the workplace was an open space without walls, which meant everyone could see all the bikes and materials mixed up. Now there is a clear separation, so customers only see the part where work is actually done on bikes. This creates more peace and space, and it leaves a much more professional impression on customers.
‘We have been working with Kruitbosch for 30 years, so it was natural that we would approach them for this redesign,’ says Jan. ‘The cooperation went very smoothly. We already had some ideas of our own and together with Roeland from PENDLR we were able to develop them into a practical and efficient layout.’
‘We have been working with Kruitbosch for 30 years, so it was needless to say that we would approach them for this redesign.’
One of the main improvements was the introduction of new, organised cabinets. ‘The old cabinets were over 25 years old and not very practical. Now we have cabinets with layouts in the drawers, which contributes to neatness and clarity,’ says Jan.
In addition, the redesign has led to a more efficient working environment. ‘We now work closer together, which at first took getting used to, but now it ensures that we can help each other more easily and quickly. There is less walking through the workplace and everyone can work from their own workstations. This all contributes to efficiency.’
Customers respond positively to the new workplace. ‘Many customers even startle a little when they enter the workplace and say, ‘Did I accidentally walk into the shop?’’ laughs Jan. ‘The reactions are very positive, people notice that it is more spacious and tidy. The space hasn't changed, but the new layout makes it seem more spacious.’
‘Many customers even startle a little when they enter the workplace and say, ‘Did I accidentally walk into the shop?’’
Jan is very satisfied with the cooperation and the final result. ‘I would definitely recommend PENDLR's services to other dealers. The process went smoothly and the result is above expectations.’
The workplace layout at Ton Koning is therefore a shining example of what can be achieved with dedication, expertise and a shared vision. We look forward to many more years of successful collaborations and innovative projects that transform workplaces. Would you also like to have your workplace redesigned by PENDLR? Then get in touch with us!
Bram van Duinen
Performance Marketeer
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